Fairfax House has looked after my mother exceptionally well for the last three years.

The care, patience and kindness of the staff is outstanding, particularly given the dementia that my mother and others have in the home.

Fairfax House is a friendly, supportive, and, when possible, fun place for elderly and vulnerable people.

The staff are always very polite and helpful and they are also always kind and loving to my mother.

I do believe that she is in the right place for her needs and this is born out by the fact that, even though she is 94 years old, she is undoubtedly calmer and fitter than she was when she moved into Fairfax House 14 months ago.

I definitely believe that her specific needs are better met than they were before. I like the fact that she spends most of the day not in her room but in the main part of the house where people are coming and going.

My Mum hasn't been the easiest of ladies to settle, but the loving, caring attitude of all the care staff, means I know Mum is getting the best care 24/7 and sadly she needs it... she was living alone in her bungalow and deteriorating swiftly.

Thank you for all the wonderful care you give her and us as a family, you are wonderful xx